Archive for May, 2011

Sales Training Disasters When Sales Mentoring by Peers Backfires

Tuesday, May 31st, 2011

Sales training through sales mentoring within a selling organization is only a good idea when it is well structured and complemented by a broader system. Unfortunately, many harried and time-starved business owners take shortcuts with sales training and assign new trainees to shadow current salespeople in lieu of more comprehensive ...

Honest Review – Be Our Guest: Perfecting the Art of Customer Service

Monday, May 30th, 2011

The Lowest Price we could find is $12.99 $1.89Whether they are called clients, customers, constituents, or, in Disney-speak, guests, all organizations must best serve the people who purchase their products and services or risk losing them. Now, for the first time, one critical element of the methods behind the magic that ...

A Review for – Handbook of Defense Economics (Handbooks in Economics)

Sunday, May 29th, 2011

The Lowest Price we could find is $154.95 $191.16This Handbook provides a self-contained survey of the current state of defense economics in the form of chapters prepared by leading specialists on various aspects in the field. The volume summarizes not only received results but also newer developments, from recent journal articles ...