Archive for May, 2009

Negotiation Skills – When is Win-Win a No-No?

Saturday, May 16th, 2009

Prick nine out of ten business gurus, and they'll bleed "win-win." You've heard their advice: "If you give the other guy most of what he wants, he'll give you most of what you want." Sounds great! All fair and square, right? Well, I swore by the "win-win" principle for years and never questioned ...

Embarrassed to Discuss Your Prices? Seven Common Reasons We Can’t Talk About Them

Friday, May 15th, 2009

Last week, a wonderfully-skilled electrician installed a new light fixture for us. He was competent, courteous and efficient. He answered all our questions simply, with skill and eloquence. I was amazed, as you might imagine, when I asked him, "How much do we owe you?" and his embarrassed reply was, ...

Embarrassed to Discuss Your Prices? Seven Common Reasons We Can’t Talk About Them

Tuesday, May 12th, 2009

Last week, a wonderfully-skilled electrician installed a new light fixture for us. He was competent, courteous and efficient. He answered all our questions simply, with skill and eloquence. I was amazed, as you might imagine, when I asked him, "How much do we owe you?" and his embarrassed reply was, ...