Archive for July 16th, 2008

Negotiation Techniques - 9 Verbal Skills

Wednesday, July 16th, 2008

Performing well in an encounter is analogous to being an actor.Everyone needs to plan and rehearse for an encounter which entails having prepared a script to avoid surprises.This does not mean that you need to rote learn a series of lines, but generic words, behaviours (body language, attitudes, tone of ...