Sunday, January 6th, 2008
Recently, I went to a consulting workshop conducted by Wharton school. One of the speakers from a prestigious consulting company said "I always take notes during meetings." The audience laughed. He went on to explain why note-taking is important. This is the same for negotiations.Note-taking gives you clarity. When you ...
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Sunday, January 6th, 2008
Many communication gurus have suggested that empathy is a very useful tool to try to persuade someone. We use empathy all the time. Its is a powerful communication tool that is underused and often misunderstood.According to dictionary.com, empathy is identification with and understanding of another's situation, feelings, and motives.It is ...
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