Posted on January 6th, 2008 by admin
Recently, I went to a consulting workshop conducted by Wharton school. One of the speakers from a prestigious consulting company said “I always take notes during meetings.” The audience laughed. He went on to explain why note-taking is important. This is the same for negotiations.
Note-taking gives you clarity. When you physically write down the key […]
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Posted on January 6th, 2008 by admin
Many communication gurus have suggested that empathy is a very useful tool to try to persuade someone. We use empathy all the time. Its is a powerful communication tool that is underused and often misunderstood.
According to dictionary.com, empathy is identification with and understanding of another’s situation, feelings, and motives.
It is the process of understanding and […]
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