44 Ways To Listen Like A Great Negotiator
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All great negotiators are effective communicators. Apart from being good communicators, they are excellent listeners. Active listening will drastically improve the results of your negotiation.
Here are 44 ways to become a better listener like all great negotiators are:
1) Ask questions
2) Give acknowledgments
3) Shut-up
4) Paraphrase
5) Follow-up
6) Positive body language
7) Keep nodding your head
9) Take notes
10) Allow him to finish his sentences
11) Keep an open mind
12) Shut-up (again!)
13) Give full attention
14) Give feedback
15) Do not get distracted by surroundings
16) Do not get distracted by your inner thoughts
17) Listen with your face
18) Maintain eye contact
19) Avoid getting emotionally involved
20) Do not think of what you are going to say
21) Lean forward
22) Summarize what you have heard
23) Empathy, Empathy, Empathy
24) Be genuinely interested
25) Put yourself in his shoes
26) Respect everything he has to say
27) Turn off your cellphone
28) Remove your watch
29) Do not look at the clock
30) Encourage him to elaborate
31) Ask meaningful questions
32) Shut-up
33) Show that you are open to what he has to say
34) Speak at the same volume
35) Speak at the same rate
36) Be patient
37) Be comfortable with pauses
38) Give reassurance to the other party
39) Accept the fact that everyone has her own style of expression
40) Ask empowering questions
41) Did I say “Shut-up”?
42) Say “Uh-huh”s
43) Smile
43) Agree with what the speaker has to say
44) Do everything I have listed in MODERATION (except for the “shut-up”s)
I challenge you to try these in your next negotiation or even your next conversation with anyone. Email me after you have done so.
Jens Thang
Negotiation Skills for Everyone
Want to learn more about negotiation techniques and build your own arsenal of negotiation strategies? Avoid the pain of having to do terrible deals. Jens shares strategies, tactics, techniques, pictures, insights, podcasts, videos, interviews, ideas and stories about NEGOTIATIONS!
Jens is a member of International Association for Conflict Management (IACM).
Visit his site at http://www.thenegotiationguru.com
Unleash The Negotiation Guru In You!
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